How little do airlines care about their customers? It's cheaper to get a new passport, than the ticket change fee

On Facebook, the 19-year-old from England has his name as Adam West, and that's the name his girlfriend's stepfather used to buy the teen's plane ticket. The problem is, his real name is Adam Armstrong.

So to avoid paying Ryanair's $336 fee to change the name, the teen used deed poll, a UK service to change his name for free and rushed a new passport costing about $150.

http://abc13.com/travel/teen-in-england-changes-name-to-avoid-paying-airline-fee/770247/